Frequently Asked Questions

Q: Who are you guys, what do you do, and where can I find you?

A: The Voice Factory - La Boîte Vocale, a Saint John, NB, Canada company, has been in the communications industry since 1981.
We produce recordings for customized Telephone Self-Service applications (I.V.R.'s), specialized audio for E-learning Courseware,  and commercials for Radio & TV for industries in Canada and the US.  Voice Factory ranked 60th in the Top 100 fastest growing companies in  New Brunswick in the New Brunswick Business Magazine. The Voice Factory employs a large professional talent pool supplying voice talent  for recording in several languages.  You can find us at 76 Princess Street, Saint John, N.B. Canada E2L 1K4   Toll Free 877-608-6423  e-mail:  voice (@) voicefactory.ca  

 Q: How can I hear samples of your voice talents?

A: Just click here:  Samples or here: Radio Spots  Listen at your leisure to voice demos in mp3 format.  Our 50 + voice talent selection is waiting to hear from you. Choose from multiple styles, Male & Female, 8 languages.

 Q: Can you put music under the voice over?

A:  We have an amazing “royalty free” music library, with everything from classical to hard rock and everything in between.

 Q: I want to have some recordings done, how do I get scripts to you?

A:  You can e-mail them to: voice (@) voicefactory.ca  or fax them to: 1-506-646-1914.

 Q: Is there a particular format you prefer when receiving scripts?

A: Voice Factory can receive many text formats, however we prefer a simple TXT file, MS Word document or MS Excel.

 Q: What kind of turnaround am I looking at?

A:  Most projects can be delivered within 24 to 48 hours. Larger ones with first time implementation can take a few days.

 Q: How much do you charge for recording?

A:  See "Rates" .

Please call us for a quote on your audio recording project. We have different rates depending on the type of recording, talent and production values.Please call or email us for a quotation on our rates with talent.1-877-608-6423    
Email:  voice (@) voicefactory.ca Translation available on request.

Q: What methods of payment do you accept?

A: We accept Visa, Mastercard, Amex and cheques or money orders.

 Q: Can I send you a cassette or DAT tape to digitize for me?

A: Absolutely.  If we can play it, we can digitize it.  Cassette, reel to reel, DAT, CD, VHS, and 8mm.  As well, we can convert your WAV files to any other digital format that you require.

 Q: How will I receive my final product? 

A:  That’s up to you.  We can put them on a client specific web page, FTP, e-mail, CD or DVD.

 Q: What format do you ship the final product in?

A:  Voice Factory delivers many file formats including .wav, .aiff, mula, alaw, ADPCM, .MP3, and .vox. Ask when ordering.